Paddy Power Live Casino is Ireland’s biggest, most successful, security conscious and innovative bookmaker and Live Casino. A Live Casino that operates via www.paddypower.com, their chain of retail outlets throughout Ireland, Northern Ireland and Great Britain, Dial-A-Bet department and more recently a Mobile division. Whether you like the buzz and the human interaction of the betting shop in one form or another Paddy Power is there 24 hours a day with a customer service team to match your needs.
And here is a quick run-through of the boring stuff. Paddy Power was founded in 1988 by the merger of three existing Irish bookmakers. From the outset the company took an unconventional approach to betting and adopted a commitment to offer greater value and fairness to customers who had for too long suffered from the whims and self-interest of a staid oligopoly. The meteoric rise of the company then and the continued strong growth of more recent years indicate it’s a formula that the customer appreciates.
Paddy Power Casino Review: general
Lets take a look at how this casino has developed itself. At the turn of the millennium they decided to start using one a new-fangled ‘website’. We haven’t looked back. Alongside the startling growth of www.paddypower.com, they also launched poker, www.paddypowerpoker.com, casino www.paddypowercasino.com, live casino live.paddypowercasino.com, bingo www.paddypowerbingo.com and games www.paddypowergames.com channels. A list of possibilities each aimed at specific subjects.
General and Appearance
A casino should always have a nice distinctive theme and colour and as with many, Paddy Power Casino has tried to do so. There green colour is very Irish and shows their heritage. The Casino and Live Casino also show the other options for the Sports side of the website. As with many UK based online casinos and betting websites. The combination of green with gold is recognizable and wants to express class. The overal ease of finding what you need is good. They have chosen to offer some of the tables and dealers in their own jacket and fully branded. Not all of the tables and games are branded, for instance the Hi-Lo table is blue offered by Playtech. Slots, excellent table games, including classic favorites like roulette, blackjack and many interesting alternatives are well represented in the Paddy Power Casino. The Casino also offers all games (so not Live Casino games) in a free game option variant, the kind of “try before you buy” so you can play any game before real money is being used.
Licensing and Jurisdiction
The website Paddy Power Live Casino (http://livecasino.paddypower.com), in association with paddypower.com is operated and controlled by Paddy Power Isle of Man Limited, a wholly owned subsidiary of Paddy Power plc, Power Tower, Blocks 1-3 Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4 | Registered in Ireland: 16956. If you have any questions or concerns about the licensing jurisdiction of the Isle of Man, please visit http://www.gov.im/gambling/
Age Policy & Prohibited Jurisdictions
To play on Paddy Power site you must be 18 years of age or over and cannot reside in any illegal gambling jurisdiction. Please remember that gambling laws differ depending on where you live and it is your responsibility to comply with the gambling laws in your country. There is also a list of their excluded countries to Paddy Power Casino.
Ease of Use
Entering the Paddy Power Casino website first brings you to the Sports section. Betting in all sorts is possible here, which has a strong link to their origin. But soon you will find the link to their casino, online casino and live casino games. It is very appearant that Paddy Power Casino is aimed at getting you in the game. With a ease to find free bonus and returning bonus button. This a ‘New player bonus’ where you get free €/£ 10 bonus. It is as ease as signing up and play for the first time at the day you do and get a €/£ 10 bonus free – no deposit required. (*Your €/£ 10 free offer expires 72 hours after registration.)
Please note: customers must be age verified to avail of this offer and that only accounts from the UK and Ireland can avail of this offer.
*If you already have a Paddy Power account but have never played Casino before, your free €/£ 10 bonus will be applied as soon as you opt in on the promotions page and play for the first time.
The website is very clear and easy to find. If there is one thing we do want to notice, is that there might be too much to choose from or perhaps too many buttons and dropdown menus. Sometimes the menus look to be double. But furthermore at TopLiveCasino.co.uk give the ease of use a big plus.
All the essentials on the homepage of this website. In addition, you also have the promotion page, responsible gaming, payment options (VISA, Mastercard, Skrill, PayPal), support, VIP and your account. Also Paddy Power’s Help & Contact is very easy to find, asking questions can be done by a single click of the button. When scrolling down, there is a selection of popular games, making it easy for you to search for games and play live casino games.
The Paddy Power Live Casino is powered by Playtech software. The games powered by WagerWorks/IGT previously available in the casino are still accessible, but are moved in the Paddy Power Games section. The new casino uses the standard Playtech software packed with a lot of online games including Slots, Roulette, Blackjack, Live Dealer Games and many more. You can find all marvel branded slots like: The Incredible Hulk, King Kong, Iron Man, Rocky, Elektra and more.
One other nice addition is that there is not just a new website interface, but you can play your favourite Playtech games instantly from your PC or Mac or download the software with all games.
The Live Chat of Paddy Power is somewhat hidden away. You have to go to “Help & Contact”, then to sub heading “CONTACT US ON CHAT, EMAIL OR PHONE” and then select one of the 6 categories.
- Gaming Queries>
- Deposits and Withdrawals>
- My Account>
- Responsible Gambling>
- Customer Security>
- Cash Card PPlus>
They respond quick and instantly have an answer to one of the questions we had. Unfortunately they disconnect/close the conversation due to inactivity. Say 1 minute of inactivity. If you have any other querys you can contact them by phone, chat or email.
The overall performance of the website is fine and makes it quite easy to find what you want.
Product offer: casino, live casino and games
Paddy Power Casino and the Live Casino are open 24 hours a day, 7 days a week. At times it will be more lively and busy than others, usually depending on what time it is when you play and what time it’s actually in the casino. They have a wide variety of live casino (Live Baccarat, Live Casino Hold’em
Live Blackjack and Live Roulette) and to games (104 Slot Games, 12 Roulette, 9 Blackjack, 32 Jackpot Games and 11 Video Poker Games).
Live Casino dealers
In a live casino, much of the experience is made by the live dealers. These always give a little extra schwung to the game. And lets get straight to the point, the dealers at Paddy Power we experienced were great. The are professional, funny and articulate. They do not just turn the wheel or deal the cards, but most certainly give a real physical casino experience. The Live Dealers are well dressed and have recognizable outfits, they smile and in this case make it distinctive to give you the feel that you’re at their casino.
We would like to tell you more about Live Casino Blackjack and Live Casino Roulette, as many casinos will find most of the casinos and focus on gaming activity. If you want something different, you can always choose variations on this (such as Sizzling Hot Roulette), but High Limit of Live Baccarat. For now, we focus on the games below.
Paddy Power Live Casino Blackjack
For as far as we could see, they use their own software and hardware for the Blackjack tables. Not all fully branded in its own style. At this casino you can choose from a number of different tables, often divided into language or stake minimum and limit. Several regular tables and 2 VIP tables with mostly female dealers. The women wear simple dresses (nothing shiny over the top if that is what you are looking for). Some of these dealers were very business like and professional. The tables have a mix of colourful and classic colour looks and the options on the side of the menu are easy to find and use. But the dealers are very helpful and if you can’t find what you need, the dealers talk you through the options.
- Blackjack 1/2: €5 – €500
- Or Blackjack 3: €25 – €5,000
- VIP Blackjack 1: €25 – €5,000
- Grand Blackjack: €25 – €5,000
- Royale Blackjack 1/2: €10 – €2,500
- Pegasus Unlimited Blackjack: €1 – €1,000
To this last version, there are also 12 other variaties, all have a different name and stake, but do not differ in the game itself.
Paddy Power Live Casino Roulette
The Live Roulette at Paddy power also available on a large scale, about 18 tables at the same time. Their tables are either from their own software and branding or from software provider Playtech. There are a number of different game variations in this game: Normal Roulette, Speed Roulette or UK Roulette (tables starting at minimum stakes €0.10 and going till €200 maximum). Often they are therefore played in a different environment. Think of a VIP variant of different modes, 3D Live Roulette, or a different language, such as French. Each variant has its own charms. There are also automatic variants, this is just a little faster than you are used to.
Furthermore, Paddy Power Live Casino also has an Auto Roulette Table and a Multi Wheel Roulette Table, a wide variety of tables to choose from. and the dealers are very professional.
Hi-Lo and Sic Bo
At the moment not a lot casinos offer these games, but Paddy Power aims at a wide audiance and enough to choose from. They have decided to add to games that have a high speed game experience. Hi-Lo and Sic Bo by Playtech. Quick games, with simple stakes, but great additions to a casino portfolio and we expect to see more great developments from Paddy Power Live Casino.
If you want to do something else instead of the live casino games or just to play a game on another screen, Paddy Power Casino has a wide range of games. 236 to our score. From Starburt, a popular and money delivering game, to Lucky Wizard, all with their own theme and from different manufacturers. Their game options are almost never ending. One new provider we found amongst the games was Red Tiger. But they also have NetEnt, ELK, GameArt, LightningBox, NextGen, 1x2Gaming and Leander.
Welcome bonus, promotions and VIP program
Luckily as with most other online betting platforms, Paddy Power Live Casino does not limit itself to the sports betting. We have found that on other areas of the site they do offer some nice casino and live casino offers. With any bonus or promotion, always keep an eye on their Terms and Conditions.
Welcome bonus Paddy Power Live Casino
- Casino Offer – All new players are eligible for deposit bonuses on their first three casino deposits. You can get 100% up to £200 on your first deposit, 50% up to £100 on your second and 100% up to £200 on your third deposit.
- Poker Offer – Signing up for the poker game of Paddy Power Casino will make you eligible for two bonuses. If you deposit £5 you will get a package of free tickets worth £20 and if your first is £10 or more you’ll get the package plus a 100% match up to £200.
- Bingo Offer – When you spend your first £5 on the bingo site, you will get another £25 absolutely free so your playing with £30.
Further more Paddy Power Casino has the ‘June Summer Sizzler’
- Opt in between 5th June and 23:59 2nd July, 2017
- £/€1,000 worth of Live Casino bonuses up for grabs every week
- Draw takes place every Monday and counts the previous weeks play
- Stake £/€20 on eligible games to earn a ticket into the draw
What can you win?
Paddy Power has £/€1,000 worth of Live Casino bonuses up for grabs every week in June.
Simply wager £/€20 in a week on eligible games and your name will be entered into that week’s draw to win one of 100 £/€10 bonuses.
Promo period Paddy Power Live Casino – Draw date
Week 1: 5th June – 11th June (23:59h) Draw 1: 12th June
Week 2: 12th June – 18th June (23:59h) Draw 2: 19th June
Week 3: 19th June – 25th June (23:59h) Draw 3: 26th June
Week 4: 26th June – 2nd July (23:59h) Draw 4: 3rd July
*The promotion is open to all Paddy Power Live Casino players who opt in and play the eligible games on Paddy Power Casino on Desktop, Mobile and Tablet. Once £/€20 is staked each week the player will be put into that week’s draw. This £/€20 entry stake is cumulative and can be made up of multiple stakes. To take part in this offer you must opt in between Monday 5th June and 23:59 Sunday 2nd July to be part of this offer.
What games are eligible for this promotion?
What else do you need to know?
This a random bonus draw and customers are not guaranteed to win a bonus. It is possible that players will win a bonus every week.
*Bonus cash cannot be used to take part in the promotion.
VIP exclusive promotions every day of the week for players at Paddy Power Live Casino. Earn bonus cash every time you play. VIP’s get more regular, not to mention higher value, bonus cash drops to their accounts as the VIP team review play daily. You can also convert your Casino Club points at a 25% discount. So this means that just 75 points can be cashed in for £/€1.
- Get invited to exclusive, invite only, promotions by the VIP team.
- Receive special gifts just because you’re special to us – just make sure we are able to contact you by post!
- Get access to our dedicated VIP Customer Service Team, who will review your account for loyalty cash throughout the month based on your play.
Here’s what you need to do to be a Paddy Power Casino VIP:
- Play your favourite casino games regularly and build up your Casino Club loyalty levels until you get to VIP level 5.
- VIP level 5 is just one small step away from being a fully fledged VIP player of the casino. The VIP team will monitor your play to see if you can roll with the casino VIP’s.
- The VIP team will start to send you VIP bonus cash if you are close to VIP status. You might also get invited to VIP promotions from time to time.
The VIP team will extend you an invite, but make sure they can contact you by email to extend this invite directly to you. If you want to receive these emails, go to My Account and then Contact Preferences and select Casino
For terms and conditions for the VIP programme please go here: https://casino.paddypower.com/footer/vipterms
Software and Presentation of the Paddy Power website
The website uses their own and a large number of software game providers. Such as NetEnt, Playtech and RedTiger, all leading providers of premium gaming solutions for the most successful online casino operators in the world. They give you refressing and classic games, with high quality. They provide flexible digital casino solutions, allowing you to enjoy unique gaming with fun prizes for you as a player.
The quality of Paddy Power Live Casino is generally good, with lots of choice, but depending on the live game you decide to play. The image quality and used software seem good, but we have experienced player delay a few times at the start of games and during the Live Casino games. Although nothing to worry about.
The use of Playtech, the world’s largest online gaming and sports betting software supplier, is a pleasant feeling. That company was founded in 1999 by entrepreneurs from casino, software engineering and multimedia industries, the company has become the strongest player on the market of gaming solutions.
After almost 15 years of continuous growth and development, Playtech has a lot to look back upon with pride. The first European land-based casino to go online in 2002 was powered by Playtech. Since that time, the company has grown by leaps and bounds adding more and more points to their list of accomplishments.
The not too often heard Red Tiger, is a company founded in 2014 by a group of industry veterans, with a team that has a proven track record of casino game development in Europe & Asia. They have a growing band of psychologists, mathematicians, graphic designers, software developers, audio engineers, gambling experts, QAs, account managers and secret magicians, who are entirely dedicated to continuously improving the player experience.
The quality and presentation of the website are good and distinctive. Working with major software providers makes the website run well and that they have a lot to offer.
Customer service Paddy Power Live Casino
A simple yet hopefully effective motto “WE’RE HERE TO HELP”, a promise they do live up to.
Paddy Power Betfair
Belfield Office Park,
Reception: 1800 238 888
London Office – Paddy Power Betfair
Chancellors Road (access on Winslow Road)
London, England W6 9HP
Reception: +44 (0)208 834 8000
Furthermore, the live chat was helpful, even though they left the chat’ pretty soon when we did not reply.
Deposits and withdrawels
To withdraw, you can follow these steps:
- Log in and click on My Account.
- Click on Withdraw, or, if you are already logged in click here.
- Then, follow the specific instructions for your chosen method as below:- Debit/Credit Card
– Bank Transfer
– Cash Card
– Cash Card PPlusDebit/Credit CardMinimum Withdrawal: £/€10
Time to Process: 2-3 working days*
- Having followed the above instructions, you will be asked to confirm your debit card details and enter your Withdrawal Amount. You will also need to enter your account password.
- Click on Make a Withdrawal.
*Generally, withdrawals take 2-3 working days to reach your account. Please note that, due to bank processing times, withdrawals can take 5 working days to reach your account.
Before a withdrawel can be completed, Paddy Power Live Casino reserves the right to ask for:
- A copy of the front and back of all the credentials entered on the account
- Any copy of a recent bank account.
- Possibly a copy of a valid passport, driver’s license or identity card.
All this is nothing too exciting, but good to know if these things are important to you.
Live Casino Software
Paddy Power on Mobile
With enough new features to make a superhero jealous, Paddy Power has a relatively new Casino app. One that is bigger and better than ever! It has got brand new game content, new and improved graphics and you now have the ability to opt in to promotions directly through your Mobile or Tablet. If you have our Casino app already, no sweat, it will update automatically. If you’re a ‘Mobile Casino app-prentice’ all you need to do is visit the app store and search for “Paddy Power Casino” to download the new app:
- The new app is available on iPhone, Android 4.1+ and Android 7 inch devices
- Loyalty points – you can now view your balance & cash them in on Mobile
- Time is money so Paddy Power reduced their game loading times and redesigned the lobby to give you easier access to the game
- You can deposit and withdraw directly through your mobile device
- Brand spanking new game content including Iron Man 3, Football Carnival and Premium Roulette; where you can save your favourite bet, select auto play then sit back, relax and enjoy the new enhanced graphics