Celebrating more than 50 years, Genting Live Casino is a thriving part of the international Genting group of companies and has itself grown into a world-wide success, with interest all around the globe. The Genting Group is one of Malaysia’s largest and most respected corporations – a multi-award-winning company that yields a market capitalisation of more than US $33billion, 4,500 hectares of prime resort land and more than 35,000 employees across the world. It is a big and well organized casino and the first bricks-and-mortar venture by Genting Hong Kong, Resorts World Manila opened its doors back in 2009, and is now one of the premier leisure brands in the Genting Group. A flagship integrated leisure and entertainment complex, Resorts World Manila offers guests 3 hotels (including the 6-star, all-suite Maxims Hotel), a must-visit shopping mall, 4 exclusive cinemas and a multi-purpose performing arts theatre. Elsewhere in Asia, Genting Highlands is regarding as one of the most prestigious destinations in the world, and the Sentosa Resort in Singapore sees more than 20 million visitors each and every year.
But as they wanted to offer that same luxury experience online, they took the step to give players a taste of the Genting experience in the comfort of their own home. Either by just playing in the desktop online casino or by downloading Genting Casino! With the name Genting synonymous around the world with high-quality gaming, Genting Casino only employs the most sophisticated and up-to-the-minute technology to bring you a premier online gaming experience that you can enjoy in complete confidence.
The Genting Casino summarizes a few things that sets them apart from their competitors:
- Trust – With more than 40 venues in the UK alone, and over 50 years’ experience, customers know they can rely on Genting. Although this seems to be mainly for the physical casino, it also applies to the online casino. They know the industry and what visitors of a casino appreciate, either offline or online. And Although they cannot give you a complimentary glass of champagne when entering the casino, they do try to welcome you in the right way(s).
- Innovation – Genting’s Live Casino offers you an unprecedented real-time experience, with live games hosted by live dealers in high definition. And they do this with Evolution Gaming, one of the best in the business.
- Customer Service – A UK-based team of experts is ready to support you 24 hours a day, 7 days a week.
- Choice – There are more than 300 online games available at Genting Casino, including the latest blockbusters and all your favourite casino classics.
As with many casinos, they bring all the best classic casino table games straight to your desktop, laptop, tablet and mobile via live video streams. Their live streams are in HD and the games they offer: Dreamcatcher, Live Baccarat, Live Roulette, Live Blackjack, Live Casino Hold’em, Live Three Card Poker and Live Caribbean Stud Poker. With each game there are enough tables to choose from. There are plenty of variations too, such as VIP games or Immersive or London Roulette or the Blackjack Party. where you can play live with other players.
Genting Live Casino: General
The Genting Live Casino was launched in 2010 and as said originates from one of the largest UK gaming groups in land based Casinos. Which is a great backup to have and rely on. However it takes more than just a good reputation on order to pull off a new venture in online casino gambling. The Genting website’s head line feature is the Casino all though it also boast of a powerful side twist the Genting Poker site. The Casino Lobby is appealing in graphics and design and offer complete information for any new visitor. It gives a strong, simple and clear overview of what to find where. Red and black are the colours used by Genting Live Casino in both dealers as display.
Genting Live Casino runs on Evolution Gaming who run a state-of-the-art Live Casino production studio that offers amazing branding and marketing opportunities for any operator. One or more tables or complete online Live Casino environments can be dedicated to the Genting brand, something Evolution has become known for. With a very enticing Welcome Package the Casino is sure to let new players know who are the most important, the visitors of the casino and live casino. The Casino is independently tested and carries the official certificate of Random Number Generator (RNG) to ensure player security. They also offer facilities to allow you to take a short time out from playing or which limit your length of play and deposit levels within our casino which you can request by contacting customer services or set these in the “My Accounts” section on our website.
The website has a great overview and with great layout. The top menu, main menu, deposit menu and all the games are properly displayed. A good looking site, aimed at easy use and good play. Further to that Genting Casino does not use an abundance of moving sliders, images or mix of colours, but just the right amount and combination.
Due to the simple layout of the site, the overview is very useful, simple clicks that bring you where you want to be, with the top menu being your main starting point and containing Featured games, Live Casino Games, Online Slots and Online Casino. Top left gives Your Offers, VIP, Customer Support, About Genting, Responsible Gaming and Genting On TV:
Scrolling down to the second part of the website, you will see all the online/live casino has to offer and the offer is big. Your Favourites, Most Played, Table Games, etc. If you scroll further down, you have the opportunity to search for your desired game. An option that keeps following you in each menu, very useful. REAL CASINO ONLINE – EXCLUSIVE GENTING TABLES and the other VIP branded options via Crockfords tables.
At the top left and bottom right of the selection menu there is a Live Help.
You can contact the Live Support 24/7 because the Genting Casino has been designed with the needs of players in mind. You can also get in touch via the Genting Casino UK based live chat team, e-mail or telephone – whichever is most convenient to you. Also available 24 hours a day, 7 days a week.
- LIVE HELP – Live Help is available across the website, 24 hours a day, 7 days a week (except Christmas Day). Simply click on the Live Help button on the right of the page. They are however unable to offer a Live Help facility on the Genting Casino app or Genting Bet app so instead you can also use below means of contact.
- E-MAIL – If you would like to e-mail Genting Live Casino, use email@example.com When doing so, they ask you to include all the details to be able to answer your query, so for example if your question relates to your account in any way, please be sure to include your name and username so we can find your details. But if this does not work for you, you can also ask them to call you back.
- TELEPHONE – Request a call back and let us pick up the phone bill. Click here to request a call back.
Live Casino Environment: Dealers, Tables and environment
You can either scroll down in the game overview or choose the easy way and search for the live casino through the search engine. By clicking on the option to display everything, you will get an overview of the 10 different game options. Almost all tables deliver a 24 hour service (not sure about the number of days per year). One of their latest additions is the Live Dream Catcher, a simple addition, yet very effective. You can play: Roulette (in 3 options), Blackjack, Dream Catcher, Poker (in 4 options) and Baccarat. Each option will have several different tables to choose from.
Clicking on any of these game options will bring you to a table at a live dealer of the game. It will be noted that there are several Live Roulette and Live Blackjack, Live Baccarat games in the overview.
As stated above, Genting Casino is powered by Evolution Gaming for the live casino, so the casino environment is of the top quality games. On top of that their tables and games are being powered with several bonuses. These change from time to time, but it is good to know that besides a nice welcome bonus, they also give game specific games from week to week. Genting players can take full advantage of Evolution Gaming quality, as the casino features a lot of Table Games: 3 Wheel Roulette, 3D Roulette, Baccarat, Black Jack, Blackjack, Blackjack Surrender, Caribbean Poker, Double Bonus Spin Roulette, European Roulette, French Roulette, Mini Roulette, Multi Wheel Roulette, Newar Roulette, Premium American Roulette, Premium European Roulette, Premium French Roulette, Premium Roulette Pro, Progressive Blackjack Multi Hand, Progressive Blackjack Single Hand, Red Dog Roulette, Roulette Pro, Tequila Poker, and Triple Bonus Spin Roulette. A lot of Live Casino games to choose from. In other words, you can rest assured that the Genting Live Casino runs on a cutting edge software and will have something to play for every visitor. In addition, the Genting players are provided with safe gambling environment and a number of convenient features.
You are not required to download the Casino software, but you can if you want to. Most important is that you just play the different tables online, visit their site, log in and start playing! You gain access to all games once you set up your account, simply registering and providing player name and some basic details. Most games are available in real money mode, but some of the slots are also available in trial version. One side note, the practice mode does take a lot more time to start up and we even got the idea that when we switched to Real Money, this is were their focus is on. The Real Money game started almost instantly. So perhaps the software being used for the practice mode is not of the same quality.
Most of the live dealers of Genting Live Casino are dressed / branded in the red and black of the Genting Casino. Other tables, like Caribbean Stud Poker or Ultimate Texas Hold’em, are in neutral Evolution Gaming clothing. The dealers are friendly and professional. They do not really interact with the player, but handle the game and the bets. The sound is good and you are not distracted by too much background noise. Sometimes it is more difficult to hear what a specific dealer says due to pronunciation.
Live tables at Genting Casino Roulette and Blackjack
This casino offers several option of playing Live Roulette, you could play Immersive Roulette, European Roulette, French Roulette, London Roulette or VIP Roulette. On top of this there is a set of Auto-Roulette tables. In total there are 9 tables to choose from. The automated tables attract a lot of players, due to the quick gameplay and good overview. The tables with dealers have friendly dealers, but sometimes it does seem that they have a set script for every move when playing in 3D view or Classic View. The dealers look mainly at the screens instead of looking at the camera.
- Genting Live Casino – £0.20 / £500 stakes
- Immersive Roulette – £1 / £500 stakes
- Roulette – £1 / £500 stakes
- VIP Roulette – £5 / £1,000 stakes
- French Roulette (gold) – £5 / £1,000 stakes
- London Roulette – £0.10 / £500 stakes
- Auto Roulette VIP – £0.20 / £1,000 stakes
- Auto Roulette – £1 / £500 stakes
You can certainly try your luck with Blackjack as well. Millions of players have heard the message that of all the casino table games, blackjack is the one that it is possible to beat. But as it happened, few players ever really learned to beat the dealer. Some tables use more than one deck at a time or cut a percentage of the cards out of play so that a card counter never sees them. The display with Gentingis good, the images and buttons sharp and all available in HD.
The different options you can play are a lot, 33 different tables in total:
- Blackjack Party – £0.50 / £100 stakes
- Genting Live Blackjack – £5 / £500 stakes
- Blackjack White 1, 2, 3 – £10, £15 or £20 / £200 stakes
- Blackjack White A till M – £5 till £35 / £200 stakes
- Blackjack Silver 1 till 5 – £50 / £200 stakes
- Blackjack VIP A till H – £50 or £100 / £200 stakes
- Blackjack Platinum or Fortune – £250 / £500 stakes
- Blackjack Grand VIP – £500 stakes
Welcome bonus, promotions and VIP program at Genting Live Casino
Genting is proud to offer one of the best sign up casino bonus offers available online, and even better perhaps, they continue to reward their existing players with regular casino bonuses! “We value our players… ALL of our players. We listen to your needs, we reward your loyalty”. As so they say.
DEPOSIT UP TO £1000 NOW FOR A 100% BONUS!
Genting Casino has tried to redefine the live casino experience and have an amazing 100% deposit match offer to get you into the game. Genting Casino is not just about Casino, you can now bet in-play and in real time with Genting on all major international sporting events and get the world’s favourite slots at your fingertips where a single spin could win you £250,000!
*Beside this they also offer different bonuses per game, like Dreamcatcher or Ultimate Texas Hold’em. Often to promote a new game or to diversify the bonuses. If you have deposited £10 in the last 7 days or today, don’t miss the opportunity to play Genting Live Blackjack between 6pm and 11pm on Monday, Wednesday, Friday and Saturday and feel the excitement build as each of the 20 mystery cards is revealed.
If one of the mystery cards is revealed on your hand, you’ll automatically receive a £10 bonus in your account the following day! Each player can receive up to two Bonuses per day. Each Bonus has a 10x wagering requirement.
Promotions and Actions
A 20% Refund Offer valid between 00:00 BST on Wednesday 21st June 2017 and 23:59 BST on Thursday 22nd June, 2017. The Promotion ID for this offer is: 96020.
- This offer is open to all Genting Online Casino customers.
- The cashback Bonus amount will be calculated on all losses on any of the Live Casino Games during the promotional period.
- You are not required to make a deposit to receive this bonus.
- Cashback bonuses will be awarded within 48 hours after the end of the promotional period.
- Cashback bonus is limited to a maximum of the £50 amount stated on the claim form.
- The Cashback Bonus is subject to fifty (50) times playthrough (wagering) before funds may be withdrawn.
- Play at certain games will contribute a different percentage towards the playthrough requirement:
These kind of offers are often displayed at the Genting Casino, but do have a good look at the terms and conditions!
Genting Live Casino also has a VIP Program – Genting Black VIP. To instantly join their vip program, simply make a first deposit of £1000 or more. Not only will you qualify for a host of vip rewards, on top of that they also award you with a £1,000 bonus. Alternatively, our there is a vip team that will review your account each week and allocate you a vip tier based on your level of play – bronze, silver, gold or diamond.
From the moment you become a Genting Black VIP, your rewards start:
- A Welcome Bonus of £1,000 – on your very first deposit
- An exclusive 100% Deposit Bonus – every week
- Cashback on any casino losses – paid twice a month
- Enhanced redemption rates on your Genting Points – earn every time you play, win or lose
- Increased table limits on all Live Casino games
- Exclusive promotions and member’s bonuses
- Full terms and conditions apply – see here
Play quality and Software of the Website Genting Live Casino
The Genting Live Casino has a decent play quality. The pages load quick, the graphics are good and Evolution Gaming is of course a well designed game provider. Placing bets, the use of the buttons, Genting Live Casino performs well. They only annoying part when choosing a game, you are being redirected and not straight to the chosen roulette or blackjack table.
Other games offered by Genting Live Casino
That Genting Casino is a casino with a variety of casino games and slot games. In addition to the many opportunities that the live casino has to offer, it has the online casino as well. The amount of other titles they offer is around 300, which must be enough to choose from. 46 Online Slots, 13 Jackpot Slots, 24 Table Games and many more.
Customer Service Genting Casino
It’s relatively easy to get on Genting Casino’s Customer Service. Top left or the direct chat bottom right. Live Help is available across the website, 24 hours a day, 7 days a week (except Christmas Day). Simply click on the Live Help button on the bottom right of your page. The yellow service button is always there and there service starts within 1 min.
Live Casino Software
Genting on Mobile
The Genting Casino has been made suitable for your mobile or tablet. There is no downloading of any app required. The layout will be different, but the gameplay and service stays the same.